HP Alleged Spyware Just Routine Program, Company Confirms PDF Print E-mail
Written by Wayne   
Wednesday, 29 November 2017 15:23
hp laptopDon't believe the hype. This week, a number of tech news sites have reported that HP laptops contain a mysterious 'spyware' program which tracks user behavior. However, as we found in our research and HP executives confirmed, the app in question, does nothing more than collect anonymous performance data which you must opt-in to share with the company. "We absolutely take privacy super seriously," said HP VP of Customer Experience Mike Nash. All HP laptops recently received an update which installs HP Touchpoint Analytics, a utility which runs in the background and collects system data. However, Nash explained, that the program is not new and just has a new name. A program with a different name but the same function has been shipping on HP laptops as part of the Support Assistant software without controversy since 2014, he said. If you have an HP laptop with Touchpoint analytics running and open the Windows services control panel, you'll see that it has the following description: "Harvests telemetry information that is used by HP Touchpoint's analytical services." Go in-depth and discover how to install this software on OUR FORUM.